General terms and conditions of sale
Rates and other specific conditions
Rates and other specific conditions are described in ‘The Arrangements’ of the present website and are available also directly at the House. The prices can vary depending on the booking modalities, in particular when guests decide not to use the House direct booking system. In any case, guests booking a room are deemed to have accepted without reserve all terms and conditions of the House.
Guests who wish to book at the House disclose at least the number of persons for whom the stay is required, as well as all other information necessary for booking.
Guests hereby certify that all information and data provided for booking is true and correct, and that they have obtained, when relevant, appropriate consent for the collection and processing of the personal data of the other guests they are booking for.
Bookings are confirmed by email after receipt of a 30% deposit of the amount of the stay which has been scheduled.
Booking modification is allowed before the effective stay provided it is formally required at least 72 hours before the arrival date and subject to availability of the rooms.
Booking transfer to other guests is not allowed.
The booking deposit is not refundable in case of cancellation of the stay before the arrival date.
NB : When booking was made through another booking system than the one used by the House, guests must provide a booking and payment voucher at the latest on the arrival day at the House.
Terms of stay
Guests commit to read and comply with the internal rules of the House which are given to their attention at their arrival (welcome booklet). By booking a room, guests accept also without reserve all terms and conditions described in the various sections of the present website.
There is no right to compensation should a stay be interrupted by a guest or by the House; in such a case, the amount of the planned stay will be charged.
Invoice and payments
The payment of the due amounts is charged based on appropriate invoice and shall be effected at the end of the stay at the House at the latest, by any means accepted by the latter at that time.
When booking was effected through another booking system than the one of the House, payment conditions are the ones of this other system, in agreement with the House. Payment of the remaining due amounts after booking on the said system is nevertheless subject to the payment conditions of the House.
General terms and conditions modification
General terms and conditions can be modified at any time without previous notice ; however, any modification does not apply to bookings effected before the said modification was done.
All information of the present website (incl., in particular, rates and specific conditions, legal notice, general terms and conditions) may be translated in other languages than French. However, should this be the case, the French version will always prevail.
Complaints and litigation
The present general terms and conditions are governed by the French law.
Any complaint or dispute which cannot be settled privately according to applicable legislation shall be brought to the territorial competent jurisdiction.